Last updated: 24 June 2026

This Cookie Policy explains how HCI Distribution Ltd ("HCI", "we", "us", "our") uses cookies and similar technologies on hci-distribution.myshopify.com and any related store domain. It should be read alongside our Privacy Policy. We use cookies in line with the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR.

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember your preferences and understand how the site is used. We also use similar technologies such as pixels, tags and local storage, which we refer to collectively as "cookies" in this policy.

2. Your consent

We set strictly necessary cookies automatically because the site cannot function without them. For all other (non-essential) cookies, we ask for your consent before setting them, and you can withdraw or change your consent at any time using the cookie settings on our site or your browser controls.

3. The categories of cookies we use

Strictly necessary cookies

These are essential for the website to work: for example, keeping items in your basket, remembering your login or trade-account session, securing the checkout and load-balancing. They do not require consent.

Functional / preference cookies

These remember choices you make, such as your country, currency or language selection, to give you a more personalised experience.

Performance / analytics cookies

These help us understand how visitors use the site (for example which pages are visited most often), so we can improve it. This may include Shopify analytics and Google Analytics. The information is used in aggregate.

Marketing / advertising cookies

These are used to measure the effectiveness of our advertising (including Google Shopping campaigns) and may be used to show you more relevant ads. They may be set by us or by third-party advertising partners.

4. Third-party cookies

Some cookies are set by third parties whose services we use, including Shopify (our e-commerce platform), Google (analytics and advertising) and payment providers. These third parties have their own privacy and cookie policies, which we recommend you review.

5. Managing cookies

You can manage non-essential cookies through the cookie preferences available on our website. You can also control or delete cookies through your browser settings: most browsers let you refuse or remove cookies. Please note that blocking strictly necessary cookies may stop parts of the site from working. For more information, visit the ICO's guidance on cookies or aboutcookies.org.

6. Changes to this policy

We may update this Cookie Policy from time to time. The "Last updated" date above shows when it was last revised.

7. Contact

For any questions about our use of cookies, contact us at privacy@hci.co.uk or via our contact page.